A - ABOUT THE EQUIPMENT

What can I hire?

BABYEASYTRAVEL puts at your disposal a wide range of baby equipment, we can supply you with cots, travel cots, car seats for all ages, buggies, baby baths for hire to name but a few. If there is something you need but cannot see in our webpage please contact us so that we may help.

Can you tell us about the brand and model of the equipment I am about to hire?

Yes, we can provide you with any information you need about all our products.

How new is your equipment?

All our equipment is purchased new from well known manufacturers. It is check from wear and tear, clean, desinfected and service with every return. Your baby's safety is our primary concern.

What happens if an article gets damaged?

If it is only scratch, you shouldn't worry about it but, if the damage affects the functionality of the article, you will be asked to pay the cost of the repairs or replacement of the article, whichever is cheaper.

Are your products safety check and sanitized?

Our equipment is from the best manufacturers compromised with quality and safety and they have been hygienized against all types of germs, bacteria and fungus prior each delivery.

What if I need to add an extra article to my order?

Contact us and if possible we will add it to your order or we will place a new order instead.

What should i do if an article is damaged?

You are responsible for checking the equipment immediately upon delivery to ensure it is undamaged, in good working order and fit for the intended purpose. You will notify us inmediately if this is not the case and we will replace it within 24 hours.

Are instructions provided with the equipment i hire?

Yes, we provide comprehensive and clear manufacturer's operating instructions with all of our equipment. Most of our equipment are delivered fully or partially assembled. We are unable to install your car seat for liability reasons, however we will provide you with all the instructions so you can safely do it yourself.

I need something that is not on your website?

We will be happy to accommodate special requests if item is available. Please contact us in advance on ...

Can I buy a product I hired?

Of course! Contact us, we'll make you a quote and will deduct the rental fee from the final price.
 
 

B - ORDERS AND PAYMENT

What languages do you speak?

We speak spanish, english and portuguese.

What are your business hours?

Delivery hours are 24 hours a day every day of the week. Phone attendance is monday to friday from 9:00 h. till 19:00 h. However, in an emergency, we'll be available at anytime.

Where do you deliver and how much does it cost?

We serve Seville city. However if your final destination is somewhere in Cadiz, Cordoba or Huelva, please let us know. Delivery service for Seville is free Monday to Friday from 8:00 til 21:00h any other time there is surcharge of 15 €. For Cadiz, Cordoba and Huelva delivery charges will depend on your exact destination and size of your order.

Can delivery and collection be arranged at different addresses?

Of course, just be sure to clearly specify delivery and collection locations when filling our order form.

What if I'd like to hire baby equipment longer than planned?

You can do it, as long as the articles are available.

How to book?

You can place your order by email to  reservas@babyeasytravel.es or,by phone on +34 656 45 13 57 or +34 633 541 007 stating:

-            Name

-         Home Address

-         Contact phone numbers: Home, on holiday   

-         Delivery address:         Date:                      Time:   

-         Collection address:       Date                        Time

-         Equipment required

-         Number of days

-         Payment method:

-We will confirm your reservation within 48 hours.

How far in advance do i need to make a reservation?

It is best to make your reservation as early as possible. Your order is subject to equipment availability. For last minute rentals, we will do everything we can to accomadate your requests.

What is your cancellation policy?

If you wish to cancel or amend your hire agreement, you are entitled to do so free of charge at any time up to 48 hours prior to the agreed start of your rental period. Cancellations made within 48 hours of contract delivery date will be charged 50% of the total rental.

What is the minimum rental period?

You must pay for at least 2 days rental on equipment.

What is the minimum rental charge?

The minimun rental charge is 20€

Do you offer discounts for long term rentals and high value order?

Yes, we do. Please contact us for details.

What forms of payment do you accept?

In advance you can pay through bank transfer. On delivery, you can pay cash.